​1. Introductory provisions
These terms and conditions govern the rights and obligations between the service provider and the client.

Provider:
NDU s.r.o.
Office: GOLDEN OFFICE BEZOVÁ 1658/1, 147 00 PRAHA 4
IČO: 23477806
Email: info@nducompany.cz
Telephone: +420 777 732 100

(hereinafter referred to as the “provider”)

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2. Subject of services
The provider offers in particular the following services:

• bookkeeping

• tax records

• payroll processing

• tax consultancy (if provided by an authorized person)

The scope of services is always specified in the contract with the client.

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3. Conclusion of the contract
The contractual relationship is established:

by signing the contract

or by confirming the order (by e-mail or other means)

The client is obliged to provide true and complete information.

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4. Withdrawal from the contract (consumer)
If the client is a consumer (i.e. a natural person outside the scope of business activity), he has the right to withdraw from a contract concluded at a distance (e.g. via the Internet or e-mail) within 14 days from the date of conclusion of the contract, without giving a reason.

To withdraw from the contract, the client can use the sample form available on request, or send a clear statement to the provider's e-mail.

In the event of withdrawal from the contract, all payments received will be returned to the client, no later than 14 days from the delivery of the notice of withdrawal.

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If the client explicitly requests the commencement of the provision of services before the expiry of the withdrawal period, he acknowledges that in such a case he does not have the right to withdraw from the contract if the services have already been fully provided.

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5. Price and payment terms

The price of services is determined:

• individually by agreement

• or according to the valid price list

• Payments are made:

• by bank transfer

• based on the invoice

The invoice maturity is usually 14 days, unless otherwise stated.

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6. Rights and obligations of the provider

The provider undertakes to:

• provide services with professional care

• observe confidentiality

• protect personal data according to GDPR

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7. Rights and obligations of the client

The client undertakes to:

• deliver documents on time and correctly

• cooperate in the provision of services

• pay the agreed prices

The provider is not liable for errors resulting from incomplete or incorrect documents.

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8. Liability

The provider is liable for damage caused by breach of its obligations.

Not responsible for:

• errors caused by the client

• changes in legislation

• interventions by third parties

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9. Personal data protection

Personal data protection is governed by a separate document

"Principles of Personal Data Protection".

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10. Termination of the contract

The contract may be terminated:

• by agreement of the parties

• by notice (usually with a notice period of 1 month)

• by withdrawal in case of breach of contract

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11. Dispute resolution

Legal relations are governed by the law of the Czech Republic.

Disputes will be resolved:

• primarily amicably

• or in the competent court in the Czech Republic

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12. Final provisions

These terms and conditions are valid from: 01.01.2025

The provider reserves the right to change them.